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Buy Passion sneakers clothing accessories

Authenticity

Ensuring the authenticity of all products sold by providing legit check services to ensure the quality and originality of the items.

Quality

Offer only high quality products, carefully selected sneakers and clothing for resale to ensure customer satisfaction.

Reliability

Be a trustworthy business by providing reliable service, fast delivery times and effective customer support.

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10% Discount

Questions and Answers

Which payment options are accepted?

We accept payments via Paypal and debit cards and credit cards.

What delivery times and shipping costs are there?

Once you have placed an order, Wrong Size undertakes to ship the order via express delivery to the address specified by the customer 48 hours after receipt of the order.

Can I return or exchange a product?

Yes, unworn items can be returned within 14 days from the date of purchase of the goods through size change, store credit or refund. In the specific case of the shoes and/or sneakers product category, the return is only possible if it has not been removed or damaged and if the sneakers, together with the box and any accessories (tags, paper, extra laces, etc.) are not damaged in any way.

How can I track my order?

We will send you the shipment tracking by email so that you can monitor it at any time.

What brands do you sell on your website?

On our website you will find brands like Jordan, Nike, Dunk, Adidas and unique collaborations.

Can I cancel my order?

To request a return authorization, you must send an email to info@wrongsizestore.com containing information about the order number, product description, reason for return and finally the type of compensation requested.

Once we have received and inspected your return, we will send you an email to inform you that we have received the returned item.

We will also notify you of the approval or rejection of your refund.

Once refund is approved you will receive a full refund (minus shipping costs)

Do you have loyalty programs or discounts for repeat customers?

As soon as you have registered with your details on our site, we will send you our promotions and various discounts.

How can I contact customer service?

You can contact our customer service either via the email address provided or via the telephone number provided above

Do you have physical stores where I can try the products?

Yes, we have a physical store in Austria, Dornbirn, Mooshmadstraße 11,6850

Can I receive notifications about discounts and special offers?

Yes, we send emails about new offers, new arrivals and discounts